Don't want to invest in expensive hardware or hire even more expensive IT personnel? Why not try using our virtual server that allows you to take calls and dispatching from anywhere in the world with an internet connection. All the functionality you have with PC Dispatch can be accessed from anywhere.
A customer of PcDispatch had a tree fall on their data center, leaving them without electricity for two days. Mission Critical backups and redundacy had been planned for with fancy servers and UPS and generators. But nothing was planned for this complete disaster. They were down for two days. Better scenario: Down for 10 minutes, calltakers grab their monitor, keyboard and thin client (the size of a router) and go home to their internet connection. Log into their VM server at our co-lo, run a quick ten minute recovery process, route their voip phones to the different dispatchers and calltakers and you are back in business within hours.
With VMware Server, call-takers, your dispatchers, and managers can all use PC Dispatch remotely using any simple computer and an internet connection. Or you can use a "thin client" box that is priced as low as $200.00 for a workstation.
VMware Server is an application on top of a host Windows or Linux operating system. A thin virtualization layer partitions the physical server so you can run multiple virtual machines simultaneously on a single server. Computing resources of the physical server are treated as a uniform pool of resources that can be allocated to virtual machines in a controlled manner.
VMware Server isolates each virtual machine from its host and other virtual machines, leaving it unaffected if another virtual machine crashes. Your data does not leak across virtual machines and your applications can only communicate over configured network connections. VMware Server encapsulates a virtual machine environment as a set of files, which are easy to back-up, move and copy.
The Servers are up 24/7/365 with absolute redundancy. Cost? A monthly fee of $175.00 for server, $50 more for each workstation. Installation runs from $500.00 to $3500 for either Cablite or Cab Enterprise.
Installation time? From the time you sign the contract, submit your credit card payment, and have your installation/training interview, you can be up in less than a week.